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Home Care Strategy Lab

Negocios

Home Care Strategy Lab

Miriam Allred

Can Your Agency Survive Losing Its Best Scheduler? (Corey Grissom)

June 25, 2026 7:00am 23 min

We cover:Why home care leaders are moving from AI exploration to real-world adoption.The buy-vs-build debate and why many agencies are choosing AI partnerships.Helping schedulers spend less time chasing call-outs and mor...

The Hidden Cost of Bad Data in Home Care (Brady Schwab)

June 23, 2026 7:00am 22 min

We cover:Brady's journey from audiology to home care innovation.Right at Home's growth to 600+ franchises across four countries.Staying focused on non-medical home care.Why AI is exposing long-standing data quality issue...

How Team Select Is Predicting Readmissions Before They Happen (Meghan Willson)

June 18, 2026 7:00am 21 min

We cover:Team Select's growth across 15 states, 9,000 employees, and 5,000 patients.Meghan's transition from physical therapist to technology leader.Using operational technology to reinvest dollars into patients and care...

Why Response Time is Your Most Important Sales Metric (Brad Gilmore)

June 16, 2026 7:00am 31 min

Bonus episode recorded live @ Home Care Innovation Forum in Palm Springs, CAKey topics include:Why weekly new revenue is the most important sales measurement and how it provides a real-time view of where new business is ...

Nearly 100% Show Rates When AI Handles 830 Caregiver Touches a Week (Nate West)

June 09, 2026 7:00am 1:21

#64 Most home care agencies are still operating the old way: phone calls, spreadsheets, reactive scheduling, and constant firefighting. Nate West, owner of Heritage Home Care in Arizona, joins me to discuss how he's tran...

The Gold Standard for Dementia Home Care (Jim Kimzey)

June 02, 2026 7:00am 1:13

#63 Most home care agencies treat dementia care as a service line. Full Bloom built an entire company around it. Jim Kimzey, Co-Founder of Full Bloom Home Care, shares the systems, training, and care philosophy that allo...

Top Five Sales Activities that Drive Home Care Referrals (Sean Reiley)

May 26, 2026 7:00am 1:00

#62 Most home care sales reps stay busy—but very few generate high-quality referrals consistently. Sean Reiley, CTO at 52 Weeks Marketing, breaks down the specific sales activities, scorecards, benchmarks, and accountabi...

The Real Barrier to Aging-in-Place Technology Isn’t Families (Paula Marks)

May 19, 2026 7:00am 1:04

#61 90% of home care calls still happen in crisis mode—after the fall, hospitalization, or cognitive decline has already escalated. Paula Marks, VP of At Home Caregivers, explains why the industry must move from reactive...

How Coastal Care Partners Built a One-of-a-kind Integrated Care Model (Amy Pierce)

May 12, 2026 7:00am 1:01

#60 Amy Pierce spent more than 20 years as a nurse and saw firsthand how fragmented healthcare makes it incredibly difficult—especially for older adults—to navigate. In 2018, she and her husband Scott set out to fix that...

Scaling to $13M Without Investors, Diversified Payers, or Traditional Playbooks (Scott Pierce)

May 05, 2026 7:00am 1:08

#59 Scott Pierce didn’t come from home care—he came from broadcasting and healthcare software. But after navigating his parents’ complex health needs, he and his wife Amy built something entirely different in Savannah, G...

The Office Team, SOPs, and Networking that Took Him from 700 to 3,000 Hours/Week (Conant Schoenly)

April 28, 2026 7:00am 1:04

#58 His father founded the first home care company in Connecticut in 1985. After leaving to pursue a career in finance and private equity, Conant rejoined the family business in 2018. What he walked into? Whiteboards, mi...

The 6 Preventable Gaps Driving 30-Day Readmissions (Ethan Guerrieri)

April 21, 2026 7:00am 58 min

#57 The federal government invested $500 million to understand why seniors are readmitted to the hospital within 30 days—and uncovered six key “preventable” gaps driving the problem. Ethan Guerrieri, VP of Operations at ...

What 110,000+ Caregiver Applicants are Telling Us (Jen Waldron)

April 14, 2026 7:00am 59 min

#56 From 110,713 caregiver applicants, 76% of those hired live less than 20 miles from the center of an agency’s service area. Location, hours, and pay are a few of the most important things applicants care about accordi...

How CareAdvantage Integrates Virtual Assistants into Recruiting and On-Call (Olivia Jones)

April 07, 2026 7:00am 58 min

#55 Adding virtual assistants hasn’t just been a cost-strategy, it’s become a growth strategy for CareAdvantage. EVP Olivia Jones shares how initial skepticism gave way to a fully integrated model supporting both recruit...

How Debbie Miller is Approaching $1M from GUIDE—And Giving Away Her Exact System

March 31, 2026 7:00am 1:02

#54 So you joined the GUIDE Program…but referrals aren’t coming in like you expected. Now what? That’s exactly where Debbie Miller—Owner of Senior Helpers Nashville and Founder of 52 Weeks Marketing—found herself. Instea...

Should Home Care Build, Buy, or Partner with Care Management (Steve Barlam)

March 24, 2026 7:00am 1:01

#53 “Care managers turn chaos into clarity—bridging what families want with what their loved ones truly need.” Steve Barlam, a 40+ year geriatric care management leader, former ALCA president, and CEO of JFS Care, shares...

The Story of Halcyon Home: From Flyers on a College Campus to 1,000 Employees (Amy Sweet)

March 19, 2026 7:00am 37 min

#52 What began as a personal mission to find young, hip caregivers for her aunt quickly turned into a business opportunity—and eventually the founding of Halcyon Home, now the 4th largest woman-owned business based in Au...

Mommy Side Hustle Turned Thriving Nurse-Led Home Care Business (Jenny Johnson)

March 17, 2026 7:00am 26 min

#51 Jenny Johnson was an ICU nurse when a traumatic health crisis in her family changed the course of her career. After discovering private in-home nursing care, she decided to launch her own home care company, Heart of ...

How One Home Care Provider is Adapting to the MCO Medicaid Model in Indiana (Christian Sullivan)

March 11, 2026 7:00am 1:05

#50 Indiana switched its Medicaid home care system to Managed Care in 2024—and two years later, many providers say the transition is still a “hot mess,” to put it mildly. Christian Sullivan, an office manager at one of A...

What’s Happening in Home Care M&A And How it Impacts Operators (Cory Mertz)

March 04, 2026 7:00am 51 min

#49 Every home care business will go through a transition at some point in time via buy, sell, or exit. Cory Mertz, Managing Partner at Mertz Taggart shares why owners often overestimate “the multiple” and underestimate ...

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