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That Super Show That Super Show Neil Benson & Sarah Penn Unfrazzle Unfrazzle Louise Miller The Immortal Life of Agencies The Immortal Life of Agencies Co:definery CHEFGESPRÄCHE CHEFGESPRÄCHE Daniel Kubitza Ranní brífink Ranní brífink Hospodářské noviny Hidden Mentality Hidden Mentality Rishi Kurada Erichsen Geld & Gold, der Podcast für die erfolgreiche Geldanlage Erichsen Geld & Gold, der Podcast für die erfolgreiche Geldanlage Lars Erichsen Audio-CD.at Indie Podcasts: Wiener Börse, Sport, Musik (und mehr) Audio-CD.at Indie Podcasts: Wiener Börse, Sport, Musik (und mehr) Christian Drastil Comm. (Agentur für Investor Relations und Podcasts) Jugeote: Finances personnelles, Investissement, Epargne, Argent, patrimoine immobilier, ETF, Bourse Jugeote: Finances personnelles, Investissement, Epargne, Argent, patrimoine immobilier, ETF, Bourse Finances personnelles • Investissement • Epargne • Argent • Immobilier • Bourse Leman Tech Leadership Podcast Leman Tech Leadership Podcast Aleksandra Lemańska Theo - t3․gg Theo - t3․gg Theo - t3․gg Thinking Crypto News & Interviews Thinking Crypto News & Interviews Tony Edward 36氪·商业情报局(第二季) 36氪·商业情报局(第二季) 36氪音频 The Call from ausbiz The Call from ausbiz ausbiz The Jamie Kern Lima Show The Jamie Kern Lima Show Jamie Kern Lima BWP - Le podcast de Business Women in Paris BWP - Le podcast de Business Women in Paris Business Women in Paris Frisch an die Arbeit Frisch an die Arbeit DIE ZEIT Handelsblatt Morning Briefing - News aus Wirtschaft, Politik und Finanzen Handelsblatt Morning Briefing - News aus Wirtschaft, Politik und Finanzen Friederike Hofmann, Sven Prange und die Handelsblatt Redaktion, Handelsblatt Better: The Brand Designer Podcast Better: The Brand Designer Podcast Jen Davis Notes From the New World Notes From the New World Chelsea Riffe Sensées, le podcast des femmes leaders pour réussir sa carrière, son business et s'épanouir dans sa vie professionnelle (et personnelle !) avec confiance et sérénité. Sensées, le podcast des femmes leaders pour réussir sa carrière, son business et s'épanouir dans sa vie professionnelle (et personnelle !) avec confiance et sérénité. Jenny Chammas Daily Boost — Motivation and Coaching Daily Boost — Motivation and Coaching Scott Smith The Digiday Podcast The Digiday Podcast Digiday The Property Couch The Property Couch Ben Kingsley, Opti & The Couch Crew The Pool Guy Podcast Show The Pool Guy Podcast Show David Van Brunt The Luxury Item with Scott Kerr The Luxury Item with Scott Kerr Scott Kerr Freight 360 Freight 360 Freight 360 The Mindful FIRE Podcast The Mindful FIRE Podcast Adam Coelho The Angry Designer  Graphic Design, Freelancing, Branding & Creative Business Podcast The Angry Designer Graphic Design, Freelancing, Branding & Creative Business Podcast A Graphic Design Podcast that cuts through the industry bull to help frustrated Designers charge what they're worth and build rewarding creative careers Kurzerklärt - Der Jurapodcast Kurzerklärt - Der Jurapodcast Nomos Verlag & Sebastian Baur Innovation Storytellers Innovation Storytellers Susan Lindner The Instructor The Instructor Terry Cook Podcasting Unlocked: Tips and Growth Podcast Strategies for Impact-Driven Entrepreneurs Podcasting Unlocked: Tips and Growth Podcast Strategies for Impact-Driven Entrepreneurs Alesia Galati Al Ahly Pharos Al Ahly Pharos Al Ahly Pharos The Entrepreneur’s Studio The Entrepreneur’s Studio The Entrepreneur’s Studio My Latin Life Podcast My Latin Life Podcast mylatinlife.com Lohnt sich das? Lohnt sich das? DER STANDARD
That Super Show

Negocios

That Super Show

Neil Benson & Sarah Penn

Transforming Death Claims Handling: How CBUS Super Tackled Super’s Most Challenging Process

June 29, 2026 6:00pm 43 min

#30. Cohosts Neil Benson and Sarah Penn chat with Kerry Vogel, Head of Insurance Claims, Performance and Delivery at CBUS Super. Today's conversation focuses on how CBUS Super responded to major failings in handling deat...

From Barbell to Ecosystem: Rethinking Member Engagement and Advice in Super with Duncan McPherson

June 15, 2026 6:00pm 45 min

#29. Guest Duncan McPherson, founder of Borromean Consulting and former Link Advice CEO, joins Sarah and Neil to dig into the evolving intersection of advice and superannuation delivery. The discussion challenges the old...

Supercharged Conversations: Unpacking the Future Fund Admin Forum 2026

June 03, 2026 3:00pm 24 min

#28. Join Sarah and Neil as they recap from day two at the Future Fund Admin 2026 forum in Sydney.This episode argues that super funds can’t achieve real member experience improvements by relying only on surface-level ch...

Day One Highlights from the IBRC Future Fund Admin Conference

June 02, 2026 8:30pm 16 min

#27. Join Sarah and Neil as they recap from day one at the Future Fund Admin 2026 forum in Sydney.This episode grapples with whether Australia’s superannuation industry will really consolidate to just a handful of mega f...

Industry-Platform Partnerships, AI in Member Comms, APRA Cautions, and Telstra Super’s Big Merger

May 18, 2026 6:00pm 27 min

#26. Co-hosts Neil Benson and Sarah Penn break down the latest superannuation shake-ups and tech trends.Industry super funds are now experiencing net outflows to retail funds, with $4.3 billion switching over two years. ...

Micro-ep - Super Admin Conference 19-20 May

May 11, 2026 6:00pm 1 min

Ep#26Neil and Sarah will both be appearing at the IBRC Super Admin Conference on 19 and 20 May, 2026, in Sydney.Register here: https://ibrc.com.au/future-fund-admin-2026/Sarah will be talking insurance claims, and Neil w...

Superannuation Reforms: Switching Delays, Lead Generation, and Compensation Challenges

May 10, 2026 8:00pm 32 min

#25. Should retirees be forced to take a pension? Why are Treasury’s latest consultation papers sending shockwaves through the super industry? We break it down for you in this episode.1. Enhancing Member Protections in t...

Super Advertising Bans to Employees, Advisor Education Reforms, and the Unintended Consequences of the Performance Test

April 21, 2026 5:30pm 26 min

#24. On this episode of That Super Show, co-hosts Neil Benson and Sarah Penn break down the Treasury’s proposed ban on super fund advertising during onboarding, the shakeup in advisor education requirements, and dig into...

Insurance Gaps, Member Service, and International Investment Trends Impacting Super Funds

April 14, 2026 7:00pm 27 min

#23 Welcome to That Super Show, your inside look at Australia’s superannuation industry.Neil Benson and Sarah Penn dive into the latest trends, challenges, and opportunities shaping super—from industry roadshows in the U...

Measuring retirement outcomes with Anthony Saliba

April 08, 2026 11:00pm 42 min

#22. Co-hosts Sarah Penn and Neil Benson chat with Anthony Saliba, Partner at Deloitte Actuarial Consulting. We cover:Retirement income measurement challenge: Determining if retirement income solutions are working is com...

Competitive Flows and Adviser Influence: Dissecting Australia’s Super Landscape with David Bell

March 23, 2026 6:00pm 45 min

#21. Co-hosts Sarah Penn and Neil Benson host David Bell, Executive Director at Conexus Institute. We cover:Industry growth: Superannuation assets grew by 12% last year, mostly from strong investment returns. Four funds ...

Navigating Death Benefit Claims: Modernising Estate Management in Superannuation

March 02, 2026 5:00pm 34 min

#20. Sarah flies solo! And discusses death benefit claims and deceased estates with Ben Darlow and Sarah Poole from EstateXchange. We cover:The death benefit challenge: Processing death benefit claims is often complex, m...

Brand Recognition, Churn, and Retirement: What’s Really Moving the Superannuation Needle

February 16, 2026 5:00pm 30 min

#19. Co-hosts Neil Benson and Sarah Penn unpack the latest trends and news impacting the superannuation industry.We cover:Super brand recognition: Surprising results from a Conjointly brand tracker highlight low public a...

ASIC’s 2026 Priorities: What Super Funds Need to Know

February 02, 2026 5:00pm 29 min

#18. Co-hosts Sarah Penn and Neil Benson discuss ASIC’s 2026 priorities and what they mean for super funds.Private credit risks: ASIC flags concerns about retail exposure to private market credit products. Experience of ...

Adrian Gervasoni: Transforming Member Portals for Superannuation Success

January 19, 2026 5:00pm 44 min

#17. Co-hosts Sarah Penn and Neil Benson chat with Adrian Gervasoni, Executive Manager Advice Services at Industry Fund Services. We cover a lot of ground, including:Member engagement challengesRethinking the member jour...

Welcome to 2026!

January 07, 2026 5:00pm 23 min

#16. Co-hosts Neil Benson and Sarah Penn return for the first episode of 2026 with a roundup of big news and trends in the superannuation industry. We cover:Holiday updates: Neil did some DIY renovations and Sarah strugg...

Superannuation's 2025 in Review: Key Legislation, Tech Shifts, and Industry Growing Pains

December 29, 2025 5:00pm 21 min

#15. Neil Benson and Sarah Penn dive into a lively year-end review of Australia’s superannuation industry. HighlightsFrom legislative wins and regulatory challenges to industry shakeups and innovative tech trends, they u...

Navigating the Superannuation Talent Market with Victoria Butt, Parity Consulting

December 15, 2025 5:00pm 30 min

#14. Cohosts Neil Benson and Sarah Penn are joined by Victoria Butt, CEO and founder of Parity Consulting, to unpack the latest trends shaping the talent market as we head toward 2026.HighlightsDrawing on fresh insights ...

Member Engagement Breakthroughs: Insights from Engage 2025

November 24, 2025 5:00pm 27 min

#13. Hosts Neil Benson and Sarah Penn dive deep into the world of Australian superannuation. This week, they're joined by an insightful panel of guests—including Emma Jonceski (Aware Super), Cathy Duncan (TCS), Alana Dev...

How Will Australians Retire in 2040? Insights from the ASFA Conference

November 17, 2025 5:00pm 29 min

#12. Neil and Sarah have just wrapped up at the ASFA conference, and they reconnect with industry leaders and discuss the latest trends shaping super, from digital innovation and regulatory challenges to the future of re...

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