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The Charity Shop Chat The Charity Shop Chat The Charity Retail Consultancy IELTS Band 9 IELTS Band 9 IELTS Band 9 Hamza Selfimprovement Hamza Selfimprovement Adonis Gang Logically Answered Logically Answered Logically Answered Sidebean Sidebean Sidebean Proof Positive Proof Positive Daniel Torres Lawrence News Today | 2 Min News | The Daily News Now! Lawrence News Today | 2 Min News | The Daily News Now! The Daily News Now! Yaron Brook Show Yaron Brook Show Yaron Brook DAE On Demand DAE On Demand Chris2 (WDAEAM) Daf Yomi with Maier Borenstein Daf Yomi with Maier Borenstein JewishPodcasts.fm Locked On Chiefs - Daily Podcast On The Kansas City Chiefs Locked On Chiefs - Daily Podcast On The Kansas City Chiefs Chris Clark, Locked On Podcast Network, Ryan Tracy Locked on Chiefs Locked on Chiefs Locked on Chiefs-RGR 时事最热评 时事最热评 时事热评 Aló Miami: Desmitificando EE.UU. Aló Miami: Desmitificando EE.UU. Belén Montalvo The Union of the Unwanted The Union of the Unwanted The Union of the Unwanted Brooklyn Nets News Today | 2 Min News | The Daily News Now! Brooklyn Nets News Today | 2 Min News | The Daily News Now! The Daily News Now! Bloomberg Daybreak: Asia Edition Bloomberg Daybreak: Asia Edition Bloomberg NHL News Today | 2 Min News | The Daily News Now! NHL News Today | 2 Min News | The Daily News Now! The Daily News Now! Los Jefes del Deporte con Álvaro Morales Los Jefes del Deporte con Álvaro Morales Nueva Network | Qué Onnda Tagesanbruch von t-online Tagesanbruch von t-online Florian Harms 790 KABC 790 KABC 790 KABC | Cumulus Media Los Angeles The John Kobylt Show The John Kobylt Show Premiere Networks Locked On Fantasy Basketball – Daily NBA Fantasy Basketball Podcast Locked On Fantasy Basketball – Daily NBA Fantasy Basketball Podcast Josh Lloyd, Locked On Podcast Network Tapt News Podcast Tapt News Podcast TAPT Podcasts thethrasherway's podcast thethrasherway's podcast Henry Thrasher The Daily Brief The Daily Brief Zerodha Experiencia Kidzania Guadalajara Experiencia Kidzania Guadalajara ACIR - Kidzania رواق / Ravaq رواق / Ravaq فرزآن The Morning Show The Morning Show LiSTNR HOGENT: kwaliteit dus! HOGENT: kwaliteit dus! The Podcast Planet Lincoln News Today | 2 Min News | The Daily News Now! Lincoln News Today | 2 Min News | The Daily News Now! The Daily News Now! NBA News Today | 2 Min News | The Daily News Now! NBA News Today | 2 Min News | The Daily News Now! The Daily News Now! Daily Dvar Halacha Daily Dvar Halacha Rabbi Eli Reingold Full Trial Audio: Karen Read (John O'Keefe Murder) Full Trial Audio: Karen Read (John O'Keefe Murder) Full Trial Audio Raj Prakash Paul Raj Prakash Paul Raj Prakash Paul The Ticket Top 10 The Ticket Top 10 The Ticket | Cumulus Media Dallas China In Focus China In Focus Epoch Media Group
The Charity Shop Chat

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The Charity Shop Chat

The Charity Retail Consultancy

Kat Maclennan: The £0 Shop Refit and How to Transform a Charity Shop Without Spending a Fortune

July 14, 2026 6:15pm 45 min

In this episode, visual merchandising expert Kat Maclennan shares practical ways to increase sales through better layouts, stronger stock presentation, improved customer flow and smarter use of existing fixtures, often w...

Lesley Kennedy and Marie Egerton: Creative Recruitment People Strategy in Charity Retail

July 07, 2026 6:15pm 32 min

Who's going to run tomorrow's charity shops?The job market is getting tougher, volunteers are harder to find, and succession planning is becoming a priority for more charities.Charlotte Greenwood and special guest host H...

Voices From the Charity Retail Conference 2026: Stronger Together

July 01, 2026 6:15pm 1:01

In this special conference edition of Charity Shop Chat, Charlotte is joined by guest co host Hannah Weet from the Charity Retail Association for a whistle stop tour of this year's CRA Conference.Rather than one guest, t...

CRA Chief Executive Robin Osterley: A Decade of Charity Retail Leadership

June 25, 2026 11:55am 39 min

As Robin Osterley OBE prepares to retire as Chief Executive of the Charity Retail Association, we reflect on a defining chapter in charity retail leadership. In this special episode of Charity Shop Chat, Robin looks back...

Catriona and Louise: Building a Charity Shop That Puts Community First

June 18, 2026 6:42pm 42 min

This week on Charity Shop Chat, we're joined by Catriona from Hope Kitchen and Louise , shop coordinator at Restore, for an inspiring look at what happens when a group of local people in Oban, Scotland come together to r...

Julia Edwards and Anna Pashley: The Charity Retail Conference Everyone Will Be Talking About

June 03, 2026 7:00pm 47 min

This week on Charity Shop Chat, we're joined by Julia Edwards and Anna Pashley from the Charity Retail Association for a preview of this year's CRA Conference. We discuss the biggest themes shaping charity retail, what d...

Tacha, Hannah and Gareth: Pay What You Feel Initiative and Community Centred Retail

May 20, 2026 6:00pm 39 min

In this episode, Charlotte sits down with Tacha, Hannah, and Gareth from Ethical Boutique and the Safe Foundation in Cardiff, to explore how a charity shop can become a genuine hub for its community. From pay what you fe...

Jen Graham: Bringing Charity Retail to the Mainstream

May 15, 2026 6:38am 27 min

Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to appearances on This Morning and her role as an expert on the BBC's Shift ...

Jen Graham: Bringing Charity Retail to the Mainstream

May 14, 2026 6:00pm 27 min

Jen Graham, known online as Charity Shop Girl, has built one of the most recognisable voices in charity retail. From viral social media content to appearances on This Morning and her role as an expert on the BBC's Shift ...

Jen Graham: The Woman Behind Charity Shop Girl

May 06, 2026 6:00pm 27 min

Jen Graham, known online as Charity Shop Girl, has turned a lifelong love of second hand shopping into one of the most recognisable voices in charity retail. Through social media and TV appearances, she's introduced thri...

Lauren Davies: Unexpected Career Paths in Charity Retail

April 28, 2026 6:00pm 41 min

In this episode, Mimi and Charlotte sit down with charity retail leader Lauren Davies, to explore the many routes a career in this sector can take. From her work as a shop manager to a role at the forefront of sector inn...

Vicki Burnett: Leadership, Legacy and What Comes Next

April 14, 2026 6:00pm 55 min

Charity retail is built on dedication, leadership and the quiet commitment of people who show up year after year. In this episode of Charity Shop Chat, we’re joined by Vicki Burnett, Senior Consultant at The Charity Reta...

Renata Graver from Shaw Trust: Leading With Purpose and Inclusion

April 07, 2026 6:00pm 47 min

Join Charlotte and Mimi this week as they chat with Renata Graver, Director of Community and Retail at Shaw Trust and also a Senior Sponsor for the Race Equality Network. We explore the realities of charity retail in 202...

Nicola & Roxanne from St Raphael's Hospice: How Shop Managers Save Lives

March 24, 2026 7:15pm 37 min

Hospice shops are places where everyday retail meets deep human emotion. In this episode, Mimi and Charlotte sit down with hospice shop managers to share the touching stories behind the till, moments of compassion and co...

Jan Marchant from Isabel Hospice: Can Everyone Win in the Future of Retail

March 17, 2026 7:00pm 45 min

In this episode, Charlotte and Mimi sit down with retail powerhouse and Drapers Lifetime Achievement Award winner Jan Marchant. From her early days at Topshop to transforming Tesco’s F&F into a market-leading brand, Jan ...

Catherine and Ella from Savvy Marketing: What Charity Retail Can Learn From Shopper Psychology

March 10, 2026 7:00pm 1:00

In this episode of Charity Shop Chat, we explore what charity retail can learn from the world of shopper marketing. Joined by retail specialists Catherine Shuttleworth and Ella Baynes from Savvy Marketing, we unpack how ...

Steph Edusei from St Oswald's Hospice: How to Lead With Authenticity

March 04, 2026 4:39am 59 min

In this episode, we’re joined by Steph Edusei, CEO of St Oswald's Hospice in the North East, to explore what charity retail really needs from senior leadership. From how CEOs can better support and champion retail teams,...

Steph Edusei from St Oswald's Hospice: How to Lead With Authenticity

March 03, 2026 6:00pm 59 min

In this episode, we’re joined by Steph Edusei to explore what charity retail really needs from senior leadership. From how CEOs can better support and champion retail teams, to why retail leaders are often overlooked for...

Daniel Franzmann from Fight for Sight: The Secret Behind Community Led Volunteer Growth

February 24, 2026 6:00pm 48 min

In this episode, we’re joined by Daniel Franzmann from Fight For Sight to explore how their charity shops are reimagining volunteer recruitment through storytelling and social media. We discuss using Instagram as a recru...

Natasha Morosini from St George’s Crypt: How Charity Retail Creates Second Chances

February 17, 2026 6:00pm 28 min

In today’s conversation, we speak to Natasha, Head of Retail at St George’s Crypt, about the transformative power of charity retail beyond the shop floor, particularly the partnership between the Crypt and HMP Newhall.We...

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