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Conflict Skills

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Conflict Skills

Simon Goode

When Clients Push for Discounts: Conflict Skills and Solutions

July 15, 2026 9:00pm 26 min

In this episode, Simon Goode explores a real-life case study of a client requesting a discount for mediation services, analyzing the situation using conflict resolution frameworks. He breaks down the negotiation through ...

Navigating Work From Home Conflicts: A Workplace Case Study in Hybrid Attendance Disputes

July 14, 2026 12:00am 28 min

In this episode, Simon Goode analyzes a workplace conflict case study involving a dispute over strict in-office attendance requirements versus requests for flexible remote work. He breaks down the dynamics between team l...

Dealing with Credit Stealing Colleagues: Conflict Resolution Strategies in the Workplace

July 08, 2026 11:00pm 25 min

In this episode, Simon Goode analyzes a workplace conflict case study involving a senior strategist and a junior team member navigating issues of credit-stealing and strained collaboration. Simon Goode explores different...

Essential Ground Rules for Successful Workplace Mediation

June 15, 2026 8:00pm 21 min

In this episode, Simon Goode outlines the importance of setting clear ground rules for workplace mediation to foster productive and respectful conversations. He explains his collaborative approach to developing these gui...

Four Restorative Questions to Stop Rumination After Conflict

June 14, 2026 11:00pm 36 min

In this episode, Simon Goode explores the topic of rumination, particularly in the context of conflict, and demonstrates his personal reflective practice to address intrusive thoughts. He walks through Terry O’Connell’s ...

The Power of the Pre-Emptive Thank You Wave: Unlocking Pre-Emptive Empathy in Conflict

June 11, 2026 11:00pm 19 min

On today's Conflict Skills Podcast, we explored the power of the "preemptive thank you wave"—a communication technology I developed to assume the best in people before conflict even starts. By showing empathy and gratitu...

Managing Pushy Clients: Conflict Strategies for Business Owners and Coaches

June 03, 2026 10:00pm 34 min

In this episode, Simon Goode explores strategies for managing pushy clients, particularly those with unrealistic expectations or disruptive behaviors. He introduces tools such as types of conflict, the Thomas-Kilmann con...

Insights on Conflict, Self-Regulation, and Philosophical Humility

June 01, 2026 1:00am 27 min

Welcome to the Conflict Skills Podcast, hosted by professional mediator Simon Goode. This episode marks a personal milestone, as Simon Goode reflects on his 45th birthday and the lessons learned through years of mediatin...

Confront or Ignore: Navigating Rooster Noise Disputes With Neighborly Tact

May 26, 2026 11:00pm 36 min

In this episode, Simon Goode explores practical options for addressing a neighbor’s noisy rooster, from direct conversations using frameworks like the sandwich method and "what ask check," to anonymous letters or simply ...

Adapting To Change In The Workplace: Practical Frameworks

May 24, 2026 10:00pm 20 min

In this episode, Simon Goode explores how individuals and leaders can effectively manage communication and conflict during periods of change, emphasizing the importance of self-regulation and support for others. He intro...

Unfair Workload In Small Teams: Strategies to Respond Assertively

April 20, 2026 11:00pm 20 min

In this episode, Simon Goode explores a workplace conflict scenario where a colleague repeatedly leaves unfinished work for others at the last minute, discussing various options for addressing the situation. Simon Goode ...

Handling Colleague Clashes and Gossip Without Losing Your Cool

April 09, 2026 9:00pm 18 min

Feeling tension at work and unsure how to navigate tricky team dynamics? This episode, we broke down a real-life conflict between colleagues—covering everything from feeling isolated and facing gossip to the anxiety of n...

Masterclass: Strategies for Handling Personality Differences at Work

March 22, 2026 11:00pm 38 min

In this episode of the Conflict Skills Podcast, Simon Goode explores the Big Five personality model and its practical application for understanding and managing workplace conflicts. He compares the Big Five to other popu...

5 Tools to Manage Conflict on Agile Software Teams: Developer Clashes with Project Manager

March 18, 2026 1:00am 28 min

In this episode of the Conflict Skills Podcast, Simon Goode analyzes a workplace conflict between a software developer and a project manager working on upgrading a CRM for an important client. Simon breaks down the situa...

Bringing Calm to Conflict: Using Mindfulness Techniques in Conflict Management

March 10, 2026 9:00pm 37 min

Would you like to feel more calm in the midst of conflict? In this episode of the Conflict Skills Podcast, host Simon Goode talks with mindfulness specialist and former mediator Charlotte Tharup about how mindfulness can...

Mediation vs. Investigation: Choosing the Right Path for Workplace Conflict

March 03, 2026 10:00pm 35 min

In this episode of the Conflict Skills Podcast, Simon Goode is joined by a fellow mediator mediator and former employment lawyer, Fiona Bigelli, to discuss the realities of workplace investigations and alternative approa...

How to Set Boundaries and Follow Up Assertively in Difficult Conversations

February 24, 2026 6:00pm 26 min

In this episode, Simon Goode explores how to follow up assertively in conflict situations without crossing into aggression, using a real-life neighborhood dispute as a case study. He breaks down practical strategies for ...

Training Mediators: Skills, Challenges, and Building Resilience in Conflict Management

February 17, 2026 7:00pm 30 min

In this episode of the Conflict Skills Podcast, Simon Goode interviews Linda Kochanski, an experienced mediator and trainer, about her 33-year journey in mediation, her approach to training new mediators, and the importa...

The Graduate's Workplace Conflict Survival Guide: Skills and Mindset Shifts

February 08, 2026 9:00pm 37 min

In this episode, Simon Goode explores practical strategies and mindset shifts for new graduates navigating workplace conflict, emphasizing the inevitability and complexity of such challenges. He breaks down five types of...

5 Layers of Self-Care During Workplace Conflict: Managing Stress and Regaining Control

February 02, 2026 10:00pm 34 min

Dealing with workplace conflict can drain your energy, challenge your confidence, and disrupt every aspect of your life. In this episode, I break down why our fight or flight response kicks in at work and offer a simple ...

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